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DirectMet® Support


We've designed DirectMet systems to take most complications out of your hands, but if you do need assistance we're here for you. We offer comprehensive warranties on all DirectMet systems, so if you require warranty service, please inform our technical support team via e-mail or phone and we'll rush you a replacement component or system as soon as possible.

Support Options


Contact GST
Phone: 301.474.9696
Fax: 301.474.5970
Email: DirectMet@gst.com
Live, real-time support available 9:00 AM-6:00 PM, EST/EDT, Monday - Friday